It's a very personal gadget and personally I'm disturbed

Yes, of course it may be useful, but is this the best way to present it?

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Southwest Airlines sent me a personal message. Then, things got slightly uglier

Crisis mangement needs a lot of executive management skill. Perhaps more than Southwest currently has.

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I spent an hour with a new, ChatGPT-inspired AI chatbot, and I may die laughing

Talk to a robot and you may end up feeling troubled. Or even puntd.

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